Insurance Complaint Rates — Data Viewer

How often do people complain about their insurance company, and what happens when they do? This page pulls together complaint and lawsuit data from federal courts and state insurance regulators. Built ….

Different sources count different things. A regulator finding "against insurer" means the state agency reviewed and ruled in the consumer's favor. A "civil remedy notice" or "pre-suit notice" is a complaint a plaintiff filed before suing — an allegation, not a verdict. A "complaint index" compares one company against the rest of its market. We tag every chart with what it actually represents so you can compare apples to apples.

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